Executive Leadership

Producing exceptional results for our clients fuels our drive to develop innovative products and custom solutions. In a highly regulated and competitive environment, you need a partner that has the experience and talent that will give you a competitive edge. We are pleased to introduce our executive management team and board of directors.

Management Team

Bill Stapleton

Bill Stapleton

Chief Executive Officer
Mark Connors

Mark Connors

VP, Strategic Partnerships
Jason DeRosa

Jason DeRosa

VP, Account Management
Jennfer Fox

Jennifer Fox

SVP, Human Resources
Kristie Goodgion

Kristie Goodgion

VP, Controller
Scott Goodrich

Scott Goodrich

SVP, Brokerage
Candy Gutierrez

Candy Gutierrez

VP, Carrier Relations
John Hernandez

John Hernandez

VP, Operations
Scott Kabel

Scott Kabel

SVP, Call Center Operations
Steve Kaplan

Steve Kaplan

General Counsel & Privacy Officer
Peter Kelly

Peter Kelly

VP, Member Acquisition
Keira Krausz

Keira Krausz

Chief Marketing Officer
Susan McLaughlin

Susan McLaughlin

VP, Project Management
Chris Miller

Chris Miller

Chief Financial Officer
Trevor Prout

Trevor Prout

SVP, Online Marketing
Cynthia Speiran

Cynthia Speiran

VP, Training & Talent Dev.
Paul Stanco

Paul Stanco

Chief Marketing Officer
Mike Stapleton

Mike Stapleton

Chief Information Officer
Jonathan Thornburg

Jonathan Thornburg

VP, Talent Acquisition
Tom Wicker

Tom Wicker

Chief Operating Officer

Board of Directors

Jeffery W. Bak

Jeff has spent over 25 years leading and growing healthcare services businesses and currently serves as a board member for HPOne, Kepro, Data Dimensions and EBMS, all private equity owned businesses. Between 2001-2016 he was President and Chief Executive Officer of HealthPlan Holdings (HealthPlan Services, Zenith American Solutions and Harrington Health), a leading provider of end to end outsourcing services to individuals, small employers and Taft-Hartley funds in the health and ancillary insurance market before being acquired by Wipro in 2016. In his earlier career he joined HealthPlan Services in January 1995 and served in various sales, marketing and business development leadership positions before being promoted to COO and then President in 1999. Mr. Bak began his career with Dun & Bradstreet in 1989 in sales management and in 1992 he left to work as a reinsurance broker with Peglar & Associates, a boutique reinsurance intermediary, in Stamford, Connecticut through 1994. Mr. Bak is a graduate of Clemson University where he earned a B.S. in Business in 1989 and completed the Advanced Management Program at the Kellogg School of Business at Northwestern University in 1999.

Rick Fernandes

Rick is currently a director and former president of Affinion Group, a $1.2 billion loyalty and marketing services company. He was founder, chairman and CEO of Webloyalty.com, a subscription membership services company that provides discounts and benefits to consumers through retailers and service providers, which was acquired by Affinion in January 2011. Fernandes is currently an adjunct professor at Sacred Heart University in Fairfield, CT and the owner and chairman of Only Good News, LLC, a website that distributes positive news stories and videos to consumers.

Carlos Ferrer

Carlos is a Partner at Peloton Equity, a healthcare focused private equity firm. Prior to Peloton, he co-founded Ferrer Freeman & Company in 1995. Prior to FFC, he was a Managing Director at CS First Boston, responsible for the firm’s investment banking activities in the healthcare industry. Carlos currently serves on the Board of Directors of AgaMatrix, Inc., Arcadia Solutions, LLC, Ardent Health Services, LLC, K2M, Inc. and Medical Depot, Inc. He holds a B.A. degree from Princeton University.

Kevin Hill

From 1989-2004, Kevin worked for Oxford Health Plans in a variety of executive management positions. During his latter five years there, he reported to the CEO as the EVP of Sales, Products and Pricing. Upon Oxford's sale to United Healthcare in 2004, Kevin was named CEO of United's Northeast Division, and was with UHC until 2006. Since then, he has been a board member of several VC backed companies including; Chairman of HealthPlanOne, Chairman of Picwell, Chairman of Checkpoint HR, board member of Benestream, and senior advisor to Liazon Corporation.

Ted Lundberg

Ted is a Partner at Peloton Equity. Prior to Peloton, he was a Partner at Ferrer Freeman & Company which he joined in 2000. He previously worked at Donaldson, Lufkin and Jenrette (“DLJ”) with responsibilities in Healthcare Investment Banking. Prior to joining DLJ, Ted worked for Cowen & Co. He is a currently a member of the Board of Directors of AeroCare Holdings, Inc., Ancillary Advantage, Inc., and Arcadia Solutions, LLC. He holds a B.A. degree from Princeton University.

Leslie Norwalk

Leslie is currently strategic counsel at Epstein Becker Green focusing on the areas of health care compliance, Medicare and Medicaid reimbursement and policy, and managed care. She previously served as the acting administrator for CMS under President Bush, overseeing day-to-day operations of Medicare, Medicaid and State Child Health Insurance Program. Leslie also served for four years as CMS's deputy administrator and was responsible for implementing changes under the Medicare Modernization Act, including launching the Medicare Prescription Drug Benefit. She earned a Juris Doctor degree from the George Mason University School of Law and a bachelor's degree in economics and international relations from Wellesley College.

Chan Wheeler

Chan's career in healthcare has spanned almost three decades, and includes extensive involvement with some of the leading healthcare organizations. He is the former CEO of Uniprise, a United Health Group company. In addition to being CEO of Uniprise, Chan also held various senior posts at United Health Group. Before joining United Health, he previously worked in executive positions for CIGNA HealthCare, and for the Maxicare Healthcare Corporation.

Bill Stapleton