Bill has been a senior-level manager in the managed care industry since 1993, including positions at Oxford Health Plans and HCA. Before founding HPOne in 2006, he was Senior Vice President for Health Net of the Northeast, a subsidiary of Health Net, Inc. (NYSE: HNT). While there, he was responsible for managing the New Jersey and Connecticut Medicaid programs. Bill earned his CPA at KPMG Peat Marwick in Boston. He also holds a BA from Holy Cross College and an MBA from Harvard Business School.
Prior to joining HPOne, Jennifer held several senior human resources roles. Most recently as the chief human resources officer for Webster Bank, where she reorganized and reenergized the human resources team to provide more effective support of business needs. Prior to that, she served as the SVP, global chief human resources officer at CB Richard Ellis, and spent eleven years at General Electric in a variety of global senior level leadership roles. She has a BS in economics from the University of Massachusetts and an MBA from Pace University.
Scott has more than 20 years of multidisciplinary experience leading call center operations and client relationships. After serving in the U.S. Navy for six years, he provided strategic customer and member service support solutions for clients within the Healthcare and Technology sectors at Convergys Corporation for nineteen years. In 2009, Scott joined Connextions (now Optum), a technology and business services partner to the healthcare industry, where he held senior roles responsible for site operational execution as well as strategic client management for large health benefits companies. Scott leads HPOne’s Member Acquisition and Employer Solutions programs across four contact centers.
Chris was appointed Chief Financial Officer of HPOne in July of 2016. Prior to joining HPOne, Chris served as the Chief Financial Officer at HomeServe USA for over five years. He also held numerous senior leadership positions at U.S. affiliates of Reed Elsevier Plc, most recently as Senior VP Finance at Reed Business Information, a business-to-business media company. Chris also served as SVP of Reed Exhibitions (RX), the U.S. division of the global tradeshow organizer where he led the business development and all commercial activities for a large segment of that business. Chris also has extensive experience in M&A, corporate governance, risk management, and internal controls formulation. Chris has a Bachelor’s of Science in Accounting and an MBA degree from the University of Connecticut. He is a certified public accountant and a member of both the American Institute of Certified Public Accountants (AICPA) and the Connecticut Society of Certified Public Accountants (CSCPA).
Prior to joining HPOne, Trevor worked for the online travel agency Priceline.com, where he was responsible for search engine marketing efforts for more than four years. In addition to Priceline.com, Trevor has also filled various marketing management roles at a number of innovative technology companies, including ECM SMARTS, IBG, i3 Mobile and Blackbaud. He received his MBA in Marketing from New York University’s Stern School of Business, and his BA from Yale.
Prior to joining HPOne, Cynthia worked at JPMorgan Chase for 15 years, where she led their Consumer Direct Sales Division. As the VP of National Sales she was responsible for achieving channel growth and productivity goals, creating and maintaining a sales culture, hiring and retaining top sales and leadership talent, P&L management, launching new programs, developing policies and procedures, ensuring customer satisfaction, and improving employee performance. Cynthia's career began in 1995 at American General Finance in Columbus, OH. She attended Cedarville College where she holds a BA degree in Business Administration and Management.
Prior to joining HPOne in 2016, Melissa served as the Diversified Compliance Officer in the Office of Corporate Business Integrity at MedStar Health. Melissa also held senior level positions as the Medicare Compliance Officer at Transamerica, and the Sr. Manager of Marketing Compliance at Bravo Health, Inc. Melissa received her Master of Arts in Law & Ethics, and Doctorate of Law in Managed Care & Administrative Law from the University of Baltimore School of Law.
Paul brings over 20 years of Marketing and Product Development knowledge to HPOne. Prior to joining HPOne, Paul was at Affinion Group where he was Group VP, Direct to Consumer Marketing responsible for creating and managing a new direct-to-consumer marketing unit in addition to developing new channel marketing strategies. Prior to this, Paul was VP, Product Development at Webloyalty.com and held other senior level positions at Priceline.com and CUC International. Paul holds an MBA in Marketing /International Business from New York University's Stern School of Business and a BS, Mechanical Engineering from Lehigh University.
Mike is a software systems architect and developer specializing in the financial services industry, with extensive experience designing and implementing scalable web-based and desktop solutions. He worked on several large information system projects at Fidelity Investments, including an online stock trading site offered to brokerages and banks for account management and clearing. In addition, he was an architect on StreetScape™, the $20 million n-Tier web platform for Fidelity's Institutional Brokerage Group's electronic products. Mike holds a BS in Computer Science from Loyola College.
Beginning in 1995, Tom has held several management roles in both the health insurance sale and mortgage industries. His main focus has not only been on the daily management of the sales organization, but also on how to implement new technologies for the purpose of increasing the production and efficiency of the sales representative. Tom's career began at Oxford Health Plans in New York. He holds a degree in Health Care Administration from Quinnipiac University.
Nancy is a senior leader with over 25 years of experience creating profitable new businesses by focusing on quality and performance management, leveraging technology, and empathizing with the customer. At Virgin Mobile USA, she developed the company’s online sales into a $30m division, while at AT&T she launched True Ties 800 and grew it to an $80m product line. Earlier in her career, Nancy worked as a strategic management consultant with Marakon Associates and The Boston Consulting Group. As a pianist with hearing loss, she volunteers as a hearing health advocate. Nancy holds an MBA from the Harvard Business School and a BA in Quantitative Economics from Stanford University, both with distinction.